Answer from the order, not the inbox.
Open the customer’s current order, add the requested line at the account price and leave the change attached for review.
Porosi helps food and drink wholesalers improve customer ordering, order control, fulfilment and finance without turning each improvement into another disconnected system.
Start with the pressure point. Keep the whole order lifecycle connected.
One order record. Four operational outcomes.
Look for the moment someone copies a message into an order, checks a price in another file or explains the same change again. That is the first Porosi solution to deploy.
App and web ordering with account products, pricing and order history already in context.
Keep customer, product, price, delivery and change context together before work moves on.
Connect inventory context, order detail and warehouse execution to the same operational record.
Move invoice, document and accounting work forward with the commercial context intact.
Approved trade customers sign in to your branded app or web portal and arrive at the products, prices, favourites and delivery context already attached to their account.
Customers order from the supplier they already know, not from a neutral marketplace.
Products, price level, favourites and delivery information are attached before checkout.
Customers can use the route that suits them without creating a second commercial model.
Every order should arrive with enough context for your team to review, adjust and release it. Porosi keeps the commercial record visible while staff handle the exceptions that make wholesale work human.
Agreed customer pricing stays beside each product line while staff review the order.
Quantity, pack-size, price or note changes remain visible in the order record.
Requested date, address and customer instructions travel with the reviewed version.
The next team receives the quantities and context your order desk actually approved.
Delivery planning, order detail and warehouse execution should inherit the order your team approved. The operation moves forward without another disconnected handoff.
Invoice preparation, documents, payment status and connected accounting work begin from the same commercial record the operation already reviewed.
Explore integration pathwaysA buyer’s order should not become five different versions. Select a team to see what it inherits, what it decides and what the next desk receives.
Open the customer’s current order, add the requested line at the account price and leave the change attached for review.
Review six lines, one amendment, the Thursday delivery window and the £684.20 total in the same order record.
Six released lines and forty-two units arrive with product notes and the recorded amendment—without a separate explanation.
Run 03, stop 12, the 06:15–07:00 window and “rear service entrance” remain attached to the order.
The reviewed total, line changes and delivery outcome are available for invoice preparation and connected accounting work.
Use real orders from the channels your team handles today. We trace every lookup, re-entry, decision and handoff before defining the first live Porosi lane.
Include phone, message, email, app, web and staff-created orders—especially the awkward ones.
Identify price lookups, line changes, delivery decisions, duplicate entry and missing context.
Name the customers, staff, records, handoff and success measure for the initial rollout.
Bring your current order flow and we will map the first outcome, the teams involved and the path forward.
No. A rollout can begin with customer ordering, order control, fulfilment or finance continuity, then extend the same customer and order context into the next operational area.
Start where repeated work is most concentrated. That may be routine orders arriving through calls and messages, staff rebuilding account context, a weak warehouse handoff or finance re-keying reviewed orders.
Yes. Supplier-branded iOS and Android apps can sit alongside supplier-branded web ordering, with approved customer access, catalogue context and account pricing shared across those routes.
Porosi structures the information and prepares the workflow. Your team remains in control of order changes, exceptions, substitutions, delivery decisions and release into the next stage.
The customer order becomes a reviewable supplier record. Once reviewed, quantities, product detail, notes, delivery context and status remain available as warehouse and fulfilment work moves forward.
Xero supports connected invoice, credit-note, payment-status and product workflows where configured. QuickBooks, ERP and API requirements are confirmed against the supplier's current process during the technical part of discovery.
Porosi can structure staff access, operational responsibilities and warehouse workflows around the rollout. The exact locations, permissions and enabled modules are agreed before implementation.
We will map where context is lost, identify the right first solution and show how it can connect into the wider Porosi workflow.