What is B2B web ordering?
B2B web ordering gives approved trade customers a browser route into the supplier’s catalogue, account pricing and ordering workflow. Unlike a public retail shop, access and commercial context follow the customer account.
Is Porosi web ordering a separate system?
No. Web ordering is part of the Porosi platform, so the submitted order can continue into supplier review, operational automation, delivery and finance without being rebuilt after checkout.
Can customers order without installing an app?
Yes. Web ordering works in the browser and can be used without branded mobile apps. Mobile apps can be added later for customers who benefit from a native ordering route.
Can different accounts see different products and prices?
Yes. The customer’s approved product access and account pricing can be presented inside their ordering experience before they submit the basket.
What happens after a customer submits an order?
The order enters the supplier dashboard with its customer, delivery, products, quantities, notes and status. Your team can review or amend it before the record continues through the next operational stage.
Can an invoiced order still be corrected?
Yes. Porosi does not force the operational order to remain wrong. The order can be corrected and, when connected to Xero, the invoice can be updated from the revised record.
How should we roll web ordering out?
Start with regular accounts whose products and ordering habits your team understands. Follow their first orders closely, resolve adoption friction and then expand to the next customer group.