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The Porosi Journal

Field notes for wholesale teams rebuilding the order.

Practical thinking for food and drink suppliers improving customer ordering, account control, operations and the route into finance.

Customer orderingOperationsFinance
Porosi customer ordering interface used in the featured field guide
Customer ordering

How to move wholesale customers from WhatsApp to online ordering without losing the relationship

A practical migration plan for turning routine message orders into structured, supplier-branded ordering while keeping personal service for the moments that need it.

Read the field guide
02 Customer ordering

Move the ordering habit. Keep the relationship.

The best digital rollout gives routine orders a clearer route while keeping people available for advice, exceptions and genuine service.

Read the customer-adoption guide
Supplier-branded Porosi web ordering interface
  1. 01Prepare the account before inviting the buyer.
  2. 02Use the supplier brand customers already trust.
  3. 03Keep people at exception checkpoints.
03 The connected order

One record. Five operational moments.

A submitted basket becomes useful when each team can add its decision without rebuilding the customer, products or commercial meaning.

  1. 01OrderAccount-aware basket
  2. 02ReviewSupplier decision
  3. 03PickReviewed quantities
  4. 04DeliverExecution context
  5. 05InvoiceFinance-ready values
Porosi supplier dashboard showing the shared order workspace
Operations field guide

The wholesale order workflow: from customer basket to invoice-ready record

Follow the information that should remain visible as the order moves across your business.

Read the workflow
Porosi Xero management screen for connected invoice workflows
04 Finance & integrations

An invoice should create control. Not freeze a known mistake.

See how permissions, order ownership and an explicit Xero update route create a safer correction process after invoicing.

Read the correction-path guide
Bring one real order.

Turn the field notes into a workflow your team can see.

A Porosi walkthrough maps the customer experience, supplier checkpoints and downstream handoffs around the way your wholesale business actually operates.