Configure products, customer accounts, pricing, ordering, fulfilment and finance in the order they depend on one another.
Porosi works as one connected system, so configuration should follow the same direction as a real wholesale order.
Brand, workspace, staff access and implementation owner.
Use one clean product model before assigning customer prices.
Account access, catalogue visibility, pricing and delivery context.
Supplier-branded web ordering, iOS and Android share the account model.
Decide where staff control exceptions and what can run automatically.
Create, amend and reconcile one test order before go-live.
Showing all 30 documentation references.
Workspace, people and customer access
Prepare the workspace, brand and implementation owner.
Give staff the access their operational role requires.
Connect customer users to the correct trade account.
Catalogue structure and commercial context
Maintain the customer-visible catalogue and its commercial rules.
Define the product record buyers and operations rely on.
Prepare and validate structured catalogue data before launch.
Trace visibility and price back to the selected customer account.
Choose the selling unit, capture supplied weights and review what to buy.
Supplier-branded web and mobile journeys
Understand the customer path from account access to submission.
Use the same account and catalogue context across every channel.
Understand which operational rules shape checkout.
Keep the customer action connected to the supplier workflow.
Bring supported requests into one queue for staff to check and confirm.
Review, pick, stock, delivery and reporting
Follow a submitted order through the supplier dashboard.
Keep staff decisions attached to the same order record.
Connect fulfilment to the delivery context your team uses.
Choose output based on the operational question.
Understand the boundary between operational stock and finance.
Follow supplied lines into driver paperwork and controlled accounting.
Prepare orders and investigate business changes at no extra software charge.
Choose a station, capture live weights and confirm each supplied line.
Connect station hardware and recover a network connection from a phone.
Invoices, accounting handoff and corrections
Read the invoice state from the connected order context.
Follow the finance handoff without losing the Porosi order.
Use the exact validation result and source order to diagnose a failure.
Review the current integration position before planning a handoff.
White-label release and approved system access
Prepare supplier identity, customer access and release ownership.
Verify the same supported workflow across each customer channel.
Agree the purpose, scope and validation plan before credentials are issued.
Define system ownership and the records that cross the boundary.
Select an object to see what it owns, what controls it and what it passes into the next stage.
The commercial identity behind access, catalogue visibility, pricing and delivery context.
Product data describes what can be sold. Customer records determine who can see it and which commercial price applies.
Name, category, image, unit, tax treatment and availability.
Base price, pricing tier or a customer-specific override.
The selected account determines the catalogue and price shown.
Review catalogue records before assigning customer pricing.
Porosi supports configured Box, Each and kg selling units, with the appropriate product and customer price. Capture an actual weight automatically from a connected scale through Porosi Bridge, or enter it manually. Staff confirm the supplied quantity.
Open the order line and select a supported Box, Each or kg option. Review the unit price for that product and customer before saving.
For example, if one box weighs 10.840 kg, select the configured kg selling unit. Porosi Bridge sends the live scale reading to the picking app; staff check its stable weight, customer kg price and line total, then confirm it. Manual weight entry is available under Other options.
Confirmed weight updates the order quantity and totals. Invoice changes remain pending until staff explicitly choose Sync Invoice. Existing invoice-state and payment controls still apply.
Inventory shows the stock held, quantities committed to orders, expected incoming stock and projected availability. Maintain minimum levels and review the dated buying report to see suggested buying against projected stock.
Receive stock with the product, unit, quantity, optional cost, supplier and note. Complete a stocktake for the date and review stock movements with their quantities and reasons.
Keep inventory quantities in a consistent unit. Selecting a sales unit does not automatically convert purchased boxes into a shared kilogram stock balance.
Read the inventory referenceUse the native iPad or Android tablet picking workspace with a station scale. Live readings arrive in the app; one confirmation marks the item supplied and applies its weight to the order. Existing desktop and phone layouts stay unchanged.
Pickers use Porosi's admin login with their authorised account, then select a picking station. The selection is remembered for that user and device. Each station has one active tablet; moving control to another tablet requires an explicit takeover.
Search the tablet orders list, review delivery-date summaries and use status filters with order counts. More orders load as you scroll. Opening an order loads its full details into a split item list and picking workspace.
See the current item and picking progress beside the order list. Coloured item-status dropdowns and sticky picking actions stay close to the work. Use Not Available or Back Order when the requested item cannot be supplied.
After reviewing the item and its weight, confirm it with Supply & Next Item. Porosi selects the next item automatically and scrolls it into view, keeping the picker moving through the order.
Kg lines support automatic weighing, with a per-line weighing override. The station shows its assigned scale name, live reading and stability state. A warning highlights a difference between the ordered and scaled weight for the picker to review.
Picked-so-far and remaining values animate as the weighing progresses. Recorded weight history and three-decimal kilogram formatting make measurements such as 10.840 kg clear.
Use Other options for manual weight entry, or replace a confirmed weight when it needs correcting. Edit the unit price inline and review the line total before confirmation. The confirmed weight updates the order quantity and totals; picking and manual changes are audited.
Live scale updates use a continuous connection. Porosi checks that a reading is recent and stable before accepting it, and protects confirmations against duplicates and conflicting updates.
An invoice change is shown as pending. Staff choose Sync Invoice explicitly when ready; paid, credited and settled invoice controls still apply. A scale reading by itself does not rewrite an invoice.
See Porosi Bridge and picking hardwareUp to four scales connect to one Porosi Bridge. Each scale can serve a separate picking station, so the picker receives readings from the station they selected.
Porosi can supply the number of scales your operation needs. Optional supplied iPads or lower-cost Android tablets are restricted to Porosi use. Ask us to include the scales and any tablets in your quote.
Station admin settings show unassigned scales so you can connect each one to the intended picking station. Persistent hardware IDs keep the scales identifiable across reconnects.
Ethernet is preferred for a dependable warehouse connection. Saved Wi-Fi is used when available. The Bridge starts automatically after its Raspberry Pi restarts and reconnects automatically when its connection returns.
On the tablet, select the station and check the displayed scale name, connection and reading. Use an explicit station takeover if another tablet currently holds that station.
When offline, the Bridge automatically offers a setup Wi-Fi network named Porosi-Bridge-XXXX. Connect your phone to that hotspot and open the captive setup page. A manual IP-address fallback is available if the page does not open automatically.
Scan nearby Wi-Fi networks and choose the warehouse network, or enter a hidden network. Wi-Fi provisioning works from the phone without connecting a screen or keyboard to the Bridge.
Connection failures show clear feedback and a retry route. If a Wi-Fi attempt fails, the Bridge restores setup mode so the phone can reconnect and correct the details. Once connected, the Bridge resumes its automatic reconnect behaviour.
If a scale is unavailable while picking, check the station and connection before continuing. Manual weight entry remains available under Other options; staff still review and confirm the supplied quantity.
Sense captures and prepares supported requests from connected channels. Your team checks the customer, products, units, quantities, prices and delivery details before confirming the order.
Connect a mailbox and select the order folder. Sense checks new changes in the background; accessible shared mailboxes are supported for business accounts.
Forward supported emails to your dedicated Sense address, including from Gmail or another mail service. Email bodies and supported PDF, document and audio attachments can be prepared for review.
Connect WhatsApp Business for text messages and voice notes. Compatible phone systems can forward voicemail emails with an attached recording for transcription and review.
Paste a message or upload a supported recording when a request reaches the team through another route.
Sense uses your product catalogue, reviewed customer order history and prior corrections to help interpret recurring shorthand, products, quantities and units. Staff resolve uncertain matches and missing details.
Automatic capture and preparation save retyping. Staff review remains part of the process: check the draft, make corrections and confirm it into the normal order workflow.
Explore Sense order intakeEach team works from the shared order record instead of rebuilding it at every handoff.
Porosi can send eligible incoming orders to a connected printer as orders arrive and accept them after the picking slip prints successfully. Failed prints and exceptions remain visible for staff review.
Read the picking workflowEligible unpaid invoice changes can update the connected Xero invoice after review. Pending picking changes require an explicit Sync Invoice action. Paid, credited or settled invoices retain financial locks; use the supported credit-note or refund workflow for financial corrections.
Read the invoice workflowPorosi carries the wholesale order and its operational amendments. Accounting integrations receive the finance record without replacing the order workflow.
Users enter through a supplier relationship and an approved customer account.
The selected account keeps products and commercial rules attached.
Operational decisions remain on the source order through fulfilment.
Porosi sends reviewed invoice details to Xero. Further changes follow invoice-state, payment and credit controls.
The accounting platform remains the finance system of record.
API or ERP access follows an agreed scope and validation plan.
Resolve picking decisions, prepare the delivery run and invoice from the reviewed order. Each stage keeps the customer, product and quantity context attached.
Work through To Pick, Supplied, Not Available, Back Order and Substituted lines. Select a replacement product, check its quantity, unit and price, then mark what was supplied. The original and replacement remain linked.
Create named runs and assign regular customer defaults. Move orders between runs, reorder stops and save one-off changes for a particular delivery date.
Export ordered, run-filtered manifests as PDF or CSV. Use product totals for the selected orders to help the warehouse prepare demand before dispatch.
Ordinary trade orders need unresolved positive To Pick quantities resolved before invoicing. Supplied lines carry the charge; a back-order source can remain visible at zero charge while the supplied follow-up carries its value.
Review the saved quantity, selling unit, price and invoice state before sending the accounting handoff to Xero.
Staff can issue a reasoned, line-linked quantity or price credit within the remaining creditable amount. The original invoice stays intact, the customer balance is adjusted and the connected Xero credit can be synced and allocated.
A credit note is separate from a cash refund or a stock return. Paid, credited and settled invoice values are protected from a direct rewrite.
Read the invoice and credit workflowSense and Insights are free to use and always included with every Porosi plan. There is no separate Porosi add-on charge for either feature.
Bring supported messages and recordings into a reviewable draft using your catalogue and customer history. Staff check and confirm the result.
Review customers ordering differently, usual products missing from established buying patterns, demand changes, margin pressure and stock risks.
Open the supporting records, assign follow-up, add notes or snooze a signal. Observations help the team investigate; they do not prove why a customer changed or guarantee a future sale.
Insights uses relevant order, product and operational history. Buying-pattern signals need enough repeat activity; margin analysis needs sufficient cost coverage; inventory signals depend on maintained stock data.
We help enable the supported workflows and connect the channels your business uses. Staff permissions, available history and applicable order workflows determine what each person can use and which analyses are ready.
Channel setup includes a review of messaging-provider requirements and the permissions your team needs.
See Sense and Insights with your workflowPrepare the app-store identity, customer access and integration boundary as one controlled release.
Supplier name, icon, colours and customer-facing domain.
App identifiers, listing information and release ownership.
Approved customer account, catalogue, pricing and ordering checks.
Confirm supported ordering behaviour on web, iOS and Android.
Porosi API access is not self-serve. Contact us with the system, purpose, records and expected direction of data before an interface is approved.
Request API permissionUse a representative customer account and follow the same order through the customer channel, supplier team, fulfilment and finance handoff.
