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Account Access and Invites
Accept an invite and avoid duplicate accounts
Use the right sign-in path when a supplier invites you, and avoid creating a second account by mistake.
Account Access and InvitesUpdated 23 June 2026
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If the guide still does not solve it, contact support with the supplier workspace, the account, and the exact step where the workflow breaks.
Use this when a buyer has received an invite from a supplier or when an existing user needs to connect to another supplier account.
Before you start
- Use the email address that received the invite.
- If you already use Porosi, choose sign in instead of creating a new account.
- Ask the supplier to resend the invite if the link has expired.
Accept the invite from email
- Open the supplier invite email and choose the invite link.
- If Porosi asks whether you already have an account, choose sign in when you have used that email before.
- If you are new, create your password and complete the account form.
- After acceptance, confirm the supplier name appears on the dashboard or in the white-label app.
If the supplier is not visible
Sign out, sign back in with the invited email, then check the account switcher if you manage multiple venues. If the supplier still is not visible, send support the invited email, supplier name, and invite timestamp.