Guide
Read the full workflow
These articles are written to solve the actual operational issue, not just point you to another settings page.
Back to Help Center
Selling on Porosi: Orders
Admin orders, fulfilment and delivery runs
Process orders from receipt through picking, delivery, invoice, and customer follow-up.
Selling on Porosi: OrdersUpdated 28 May 2026
FAQ
Use the related answers below
If there is a common follow-up question, the relevant FAQ appears alongside the article so you do not have to keep searching.
Support
Escalate with context
If the guide still does not solve it, contact support with the supplier workspace, the account, and the exact step where the workflow breaks.
Order workflow
New orders appear in the tenant admin order views. Staff can review customer details, delivery date, notes, line items, totals, and fulfilment status before processing.
Picking and packing
Use the picking workflow or warehouse agent where configured. Picker activity feeds the picker reports, so staff should use their own logins when marking orders or lines as picked.
Delivery runs
Delivery runs group orders for route planning, driver visibility, and operational reporting. Keep customer delivery settings up to date so orders land in the right run.
Changes and credits
If an order changes after submission, update the order record before invoicing. Use credit notes for agreed corrections where the supplier workflow requires them.