Bulk import products and customer prices

Before importing

• Clean duplicate product names and SKUs.
• Confirm units, categories, VAT or tax handling, and active status.
• Separate standard pricing tiers from customer-specific prices.
• Keep a copy of the source file used for the import.

After importing

1. Search for a sample of products from each category.
2. Check at least one customer on each pricing tier.
3. Check one customer-specific price where configured.
4. Place a test order on the demo tenant before using the same import pattern for a live tenant.

If prices look wrong

Do not re-import immediately. Identify whether the problem is product base price, tier assignment, customer-specific price, or the buyer signed into the wrong account.