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Selling on Porosi: Products

Bulk import products and customer prices

Prepare imports safely and verify catalogue, pricing tier, and customer-specific price results.

Selling on Porosi: ProductsUpdated 23 June 2026
Guide

Read the full workflow

These articles are written to solve the actual operational issue, not just point you to another settings page.

FAQ

Use the related answers below

If there is a common follow-up question, the relevant FAQ appears alongside the article so you do not have to keep searching.

Support

Escalate with context

If the guide still does not solve it, contact support with the supplier workspace, the account, and the exact step where the workflow breaks.

Before importing

  • Clean duplicate product names and SKUs.
  • Confirm units, categories, VAT or tax handling, and active status.
  • Separate standard pricing tiers from customer-specific prices.
  • Keep a copy of the source file used for the import.

After importing

  1. Search for a sample of products from each category.
  2. Check at least one customer on each pricing tier.
  3. Check one customer-specific price where configured.
  4. Place a test order on the demo tenant before using the same import pattern for a live tenant.

If prices look wrong

Do not re-import immediately. Identify whether the problem is product base price, tier assignment, customer-specific price, or the buyer signed into the wrong account.