When this applies
Use this guide if you manage more than one venue, buy from more than one supplier, or belong to both buyer and supplier staff workflows.
What to check
- Open the account or supplier switcher if it is visible.
- Confirm the selected supplier name and customer account before ordering.
- Check the delivery address, pricing, and previous orders match the venue you intend to use.
- If the wrong account is selected, switch before adding products to the basket.
If an account is missing
The supplier may not have invited that email to the account yet, or the invite may still be pending. Ask the supplier admin to check the customer account users list.