Start the order
- Sign in to the supplier portal or white-label app.
- Confirm the selected customer account and delivery address.
- Browse by category, search by product name, or use featured products and past orders.
- Add quantities using the correct unit, such as each, case, kilo, bunch, tray, or box.
Before checkout
- Check quantities and units line by line.
- Select the requested delivery date if the supplier allows date choice.
- Add notes only when the supplier needs them to fulfil the order.
- Review the basket total and submit once.
Expected result
You should see an order confirmation and the order should appear in past orders. If it does not, refresh past orders before submitting again to avoid duplicate orders.