Check the invite path
The app must be introduced by the supplier brand and account relationship, not only an app-store link.
Look beyond app screenshots and ask whether regular buyers returned, used usuals, trusted prices and reduced manual order traffic.
Customer groups selected
First app orders supported
Repeat baskets checked
Manual traffic compared
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
The question is whether customers keep ordering through the supplier-owned app and whether staff get cleaner order data after submission.
The app must be introduced by the supplier brand and account relationship, not only an app-store link.
Customers need their usual products, prices, delivery notes and help route to feel familiar.
A case study must show whether buyers return after the first order and whether web fallback covers office workflows.
Staff must be able to see if calls, emails and message orders are actually reducing for the customer groups moved online.
A buyer builds the order from the products, prices and history available to their account. When they press submit, customer invitations, app installs, first orders and repeat baskets stay with the order, so the supplier can check it without retyping a call, email or message.
The supplier team receives one order record with customer invitations, app installs, first orders and repeat baskets. Staff can check exceptions before picking, delivery or invoice preparation begins.
Publishing an app does not mean customers order through it.
Introduce the app through account teams and existing customer trust.
Installs do not prove clean order data.
Measure first orders, repeat baskets, notes and support needs.
Staff may still take the same volume elsewhere.
Compare app and web orders against calls, emails and WhatsApp by customer group.
Choose customer groups and evidence signals before evaluating whether a branded app will change ordering behaviour.
Include mobile-ready customers, web-led office buyers and accounts that often need support.
Use familiar items, account prices, order notes and delivery expectations in the walkthrough.
Decide how first orders, repeat orders and reduced manual traffic will be reviewed.
The question is whether customers keep ordering through the supplier-owned app and whether staff get cleaner order data after submission.
A supplier-owned app that feels connected to the account they already use. Fast repeat baskets, usual items and order history.
Visibility over first orders, repeat orders and accounts needing help. Cleaner product, price and delivery details than manual messages.
Yes. The customer-facing iOS and Android apps carry the supplier name, icon, colours and ordering experience, connected to the supplier's own customer accounts and Porosi tenant.
Bring customer segments, app adoption worries, usual baskets and current manual order examples so the demo can show practical evidence.