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Buying on Porosi: Get Started

Customer ordering guide

How customers accept an invite, browse products, place orders, and reorder.

Buying on Porosi: Get StartedUpdated 28 May 2026
Guide

Read the full workflow

These articles are written to solve the actual operational issue, not just point you to another settings page.

FAQ

Use the related answers below

If there is a common follow-up question, the relevant FAQ appears alongside the article so you do not have to keep searching.

Support

Escalate with context

If the guide still does not solve it, contact support with the supplier workspace, the account, and the exact step where the workflow breaks.

Accepting an invite

Open the invite sent by the supplier, set your password, and sign in to the supplier's Porosi portal or white-label app. If you manage more than one account, choose the correct account before ordering.

Placing an order

  1. Browse products by category, search term, featured products, or previous orders.
  2. Add quantities to the basket and check units carefully before checkout.
  3. Select the requested delivery date where the supplier allows it.
  4. Add delivery or order notes only when they are needed by the supplier team.
  5. Submit the order and wait for the order confirmation screen.

Reordering

Use past orders to reorder regular lines faster. Prices, availability, and substitutions may still change based on the supplier's current catalog settings.