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Selling on Porosi: Customers
Invite and manage customers
Create customer accounts, invite buyer users, and control what each customer user can do.
Selling on Porosi: CustomersUpdated 28 May 2026
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Create the customer account first
Customer accounts hold company details, delivery settings, pricing assignment, invoice email details, and order history. Create or import the customer account before adding individual users.
Invite customer users
Customer users are buyer-side users. Their permissions are account permissions only, such as viewing the account, placing orders, managing account orders, managing account users, updating account details, or sending invites where enabled.
Stock permissions are staff-only
Do not give stock, warehouse, reports, product management, or admin permissions to customer users. Stock and operational permissions belong to tenant staff users because they expose supplier-side inventory and fulfilment data.
Good practice
- Use named users instead of shared logins.
- Give each customer user only the account permissions they need.
- Review users when a venue changes staff.
- Test an invite from the customer side if a buyer cannot log in.