Check scope first
- Tenant: confirm the user is in the correct supplier workspace.
- Account: confirm the correct customer account or venue is selected.
- Date range: reports often default to a narrow range.
- Status: orders may be filtered by submitted, processing, invoiced, paid, cancelled, or draft.
- Permissions: the user may not have access to the data type.
Then refresh safely
Refresh the page or app, clear the search term, remove filters, and try a known recent order or product. Do not create duplicate data just to make a list appear.