Before inviting customers
Use this checklist before a tenant goes live. Complete the setup on the demo tenant first when testing a change.
- Confirm the tenant name, logo, colors, default contact details, and any white-label app branding.
- Add product categories and active products, including units, images, tax handling, and availability.
- Create pricing tiers or customer-specific prices before inviting buyer accounts.
- Set up delivery days, delivery runs, order cut-off rules, and any warehouse routing required by the supplier.
- Connect Xero if invoices, contact sync, or stock journals are required.
- Create tenant staff users with the smallest permissions they need for their role.
- Place a test order as a customer and process it through admin, picking, delivery, reporting, and invoicing.
Go-live checks
Check the web portal and the tenant iOS and Android apps. The same ordering, customer, product, report, and admin hub features should be visible across all supported apps unless a feature is explicitly web-only.