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Stock, Warehouses and Xero
Xero invoicing and accounting
Use Xero connection checks, invoice workflows, and reconciliation safeguards.
Stock, Warehouses and XeroUpdated 28 May 2026
FAQ
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Support
Escalate with context
If the guide still does not solve it, contact support with the supplier workspace, the account, and the exact step where the workflow breaks.
Connect and verify
Connect Xero for the tenant, then verify the connection status before sending invoices or running sync jobs. Reconnect if Xero reports an authentication or tenant selection problem.
Invoices
Invoice workflows depend on the tenant configuration. Check customer invoice email settings, tax handling, order totals, and any required references before sending invoices.
Reconciliation
Use Porosi and Xero records together: Porosi should explain the order, delivery, credit, and customer history; Xero should remain the accounting source for ledger and reconciliation work.
Troubleshooting
If a sync fails, capture the customer, order number, Xero contact, timestamp, and error shown in Porosi before contacting support.