Review the original order
Keep products, quantities, substitutions and customer details visible when a credit is needed.
Credit note workflow
Keep wholesale credit notes tied to the order that caused them.
Wholesale credit note software for suppliers keeping credit context tied to customer orders, invoice records and accounting handoff. Review credit-sensitive order changes, credit note totals and accounting handoff without separating credits from customer and invoice context. Porosi helps wholesale suppliers managing credits around customer order changes move repeat trade orders into a branded customer app and web portal while keeping product access, account pricing and order review under supplier control.
Workflow scene
Credit note control board
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01
Order changed
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02
Credit lines reviewed
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03
Customer account updated
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04
Xero handoff planned
See customer orders, credited lines, credit note totals, customer account history, invoice context, Xero credit-note planning and review status working against your products, prices and customer ordering habits.
Credit route
Credit notes should explain the order, not become a separate mystery.
Wholesale credit note software has to keep credits tied to the original customer, order lines, invoice context and accounting handoff. Food and wholesale suppliers need credits that remain connected to customer accounts, order lines, invoice history and accounting decisions.
Porosi is not a consumer takeaway marketplace. It is a white-label ordering platform for suppliers that need customer-specific pricing, repeat order history, app and web continuity, and dashboard workflows that the supplier team can operate every day.
Record credit context
Track credit note numbers, totals, line context and customer account history.
Respect accounting state
Keep local and Xero credit-note workflow visible before finance relies on the record.
Reduce repeat disputes
Use cleaner order and credit history to understand where mistakes started.
Two-sided adoption
Credits should stay operational and financial at the same time.
Fresho positions finance and cost-control workflow around card payments, credit notes, fuel levies and margin protection. Porosi is not a card processor, debt collection platform, accounting ledger or automatic fuel-levy engine; it helps suppliers keep credit-sensitive order changes visible before accounting or Xero work depends on them. For finance staff, supplier owners, order desk teams, account managers, operations managers and Xero administrators, Porosi keeps familiar products, usual quantities, customer prices and delivery detail in the ordering experience. For the supplier team, orders arrive in a form that is easier to review than a message thread or handwritten note.
Customers need
- Credits that relate to the order they placed.
- Clear handling when substitutions, returns or corrections happen.
- Supplier account history that reflects credited value.
Finance teams need
- Credit note totals tied to the right customer account.
- Order-line context before Xero or accounting handoff.
- A record that supports review without rebuilding the story.
Decision proof
Compare credit note software by traceability.
Source order
Detached credit
The team has to remember what caused the credit.
Order-linked credit
Porosi keeps credit context near the order and account record.
Customer balance
Manual adjustment
Outstanding exposure can be overstated or unclear.
Credit-aware balance
Issued credit notes are part of the account credit picture.
Xero handoff
Afterthought
Accounting receives incomplete context.
Reviewed sync path
Credit notes can be prepared around tenant, order and finance state.
Launch plan
Test credit notes with an order that already needed a correction.
Bring real customer examples into the demo so you can see Porosi against your actual products, accounts and staff workflow. Use a recent credit scenario with a customer, affected order lines, invoice context and accounting expectations.
A practical rollout for wholesale suppliers managing credits around customer order changes starts with customer orders, credited lines, credit note totals, customer account history, invoice context, Xero credit-note planning and review status and the customers most likely to adopt first. That gives your team a clear launch path before every live account starts ordering online.
Start from the order
Confirm the credit can be explained from product and customer context.
Review account exposure
Check how credited value affects the customer account picture.
Check finance readiness
Trace what the accounts team needs before Xero or another system is updated.
Related pages
Build topical depth around this ordering decision.
FAQ
Wholesale Credit Note Software questions.
What makes Porosi useful for wholesale suppliers managing credits around customer order changes?
Porosi gives wholesale suppliers managing credits around customer order changes a supplier-owned route for app and web ordering. It supports customer orders, credited lines, credit note totals, customer account history, invoice context, Xero credit-note planning and review status, while keeping orders attached to account context and supplier dashboard review.
Is Porosi a takeaway marketplace or consumer ordering app?
Porosi is not a consumer takeaway marketplace. It is built for wholesale suppliers that sell to trade customer accounts and need ordering under their own brand.
Can customers use both app and web ordering?
Yes. Finance staff, supplier owners, order desk teams, account managers, operations managers and xero administrators can use the route that fits the order, whether that is a branded mobile app for quick repeat buying or a web portal for larger desktop orders.
What makes a Porosi demo useful?
Bring real products, prices, delivery notes, usual order history and the customer accounts you want to move online first. That lets the demo show how Porosi fits your wholesale operation, not a generic sample catalogue.
Does Porosi replace every manual order channel immediately?
No. A production rollout usually moves routine repeat orders online first, then leaves staff free to handle exceptions, customer service, substitutions and complex account questions.
Supplier-owned rollout
Map your credit note workflow against real corrected orders.
Bring a recent credit note, the original order and the finance steps that followed.