Review the original order
Keep products, quantities, substitutions and customer details visible when a credit is needed.
Review credit-sensitive order changes, credit note totals and accounting next step without separating credits from customer and invoice context.
Order changed
Credit lines reviewed
Customer account updated
Xero next step planned
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Food and wholesale suppliers need credits that remain connected to customer accounts, order lines, invoice history and accounting decisions.
Keep products, quantities, substitutions and customer details visible when a credit is needed.
Track credit note numbers, totals, line context and customer account history.
Keep local and Xero credit-note workflow visible before finance relies on the record.
Use cleaner order and credit history to understand where mistakes started.
A buyer builds the order from the products, prices and history available to their account. When they press submit, customer orders, credited lines, credit note totals and customer account history stay with the order, so the supplier can check it without retyping a call, email or message.
The supplier team receives one order record with customer orders, credited lines, credit note totals and customer account history. Staff can check exceptions before picking, delivery or invoice preparation begins.
The team has to remember what caused the credit.
Porosi keeps credit context near the order and account record.
Outstanding exposure can be overstated or unclear.
Issued credit notes are part of the account credit picture.
Accounting receives incomplete context.
Credit notes can be prepared around tenant, order and finance state.
Use a recent credit scenario with a customer, affected order lines, invoice context and accounting expectations.
Confirm the credit can be explained from product and customer context.
Check how credited value affects the customer account picture.
Trace what the accounts team needs before Xero or another system is updated.
Food and wholesale suppliers need credits that remain connected to customer accounts, order lines, invoice history and accounting decisions.
Credits that relate to the order they placed. Clear handling when substitutions, returns or corrections happen.
Credit note totals tied to the right customer account. Order-line context before Xero or accounting next step.
Use a recent credit scenario with a customer, affected order lines, invoice context and accounting expectations.
Bring a recent credit note, the original order and the finance steps that followed.