Brand the portal
Customers must feel they are ordering from the supplier, not a disconnected third party.
Customer Ordering Portal for Wholesalers
A customer ordering portal that still feels like your supplier relationship.
Give wholesale customers a branded browser route with account prices, order history, delivery details and supplier workflow behind it.
Example order
Portal path
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01
Customer signs in
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02
Account catalogue opens
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03
Repeat basket adjusted
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04
Supplier team reviews order
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Portal route
Make the portal useful for buyers and trustworthy for staff.
A customer ordering portal has to do more than list products. It needs customer details, repeat ordering and a clean route into supplier operations.
Show the right account
Products, prices, order history and access must match the customer relationship.
Support larger baskets
Browser ordering must help office buyers review product lines, notes and delivery dates.
Connect the dashboard
Submitted orders need to reach staff with usable customer and fulfilment details.
One order, two perspectives
The portal takes the order; the dashboard shows whether staff can trust it.
A buyer builds the order from the products, prices and history available to their account. When they press submit, browser orders, customer-specific products, account prices and order history stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Portal users need
- A desktop-friendly route for larger wholesale baskets.
- Order history and account-specific product context.
- A supplier-branded experience that does not feel like retail ecommerce.
Supplier side
Supplier teams need
- Cleaner order detail before fulfilment.
- Fewer calls for routine history, delivery or account questions.
- A portal that works alongside app ordering instead of competing with it.
What the supplier receives
Compare customer portals by account depth.
The supplier team receives one order record with browser orders, customer-specific products, account prices and order history. Staff can check exceptions before picking, delivery or invoice preparation begins.
Buyer identity
Generic web shop
The site treats customers like retail shoppers.
Trade account portal
Porosi is framed around known accounts and repeat ordering.
Pricing
Manual follow-up
The office may need to repair price or product assumptions.
Customer details
Products, prices and order history can be planned before checkout.
Operational finish
Order capture
The order still becomes admin after submission.
Supplier workflow
Orders carry context into dashboard review.
Rollout
Use buyers who already prefer desktop ordering.
Bring an office buyer, a larger basket and the account rules that currently create follow-up work.
Check product search
Find usual products and add realistic quantities from a browser.
Check customer details
Review prices, history and delivery detail before submission.
Follow the order
Confirm what the supplier team sees after checkout.
FAQ
Frequently asked questions about Customer Ordering Portal for Wholesalers
How would Customer Ordering Portal for Wholesalers work for a regular customer?
A customer ordering portal has to do more than list products. It needs customer details, repeat ordering and a clean route into supplier operations.
What can buyers do with customer ordering portal?
A desktop-friendly route for larger wholesale baskets. Order history and account-specific product context.
What does the supplier team receive from customer ordering portal?
Cleaner order detail before fulfilment. Fewer calls for routine history, delivery or account questions.
How does Porosi start a rollout?
Bring an office buyer, a larger basket and the account rules that currently create follow-up work.
See it with your own accounts
Compare the portal with a real customer account.
Bring a desktop ordering scenario, account pricing and the supplier next step your team wants to improve.