Segment customers
Group accounts by mobile readiness, web preference, order frequency and support need.
A serious app rollout includes iOS, Android, web continuity, customer invitations, support and the supplier dashboard output after first orders.
Early adopters selected
iOS and Android checked
Web fallback ready
First orders reviewed
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Different customers order in different ways, so a practical rollout starts with likely adopters and support-heavy accounts before expanding to the full customer base.
Group accounts by mobile readiness, web preference, order frequency and support need.
Give customers the app name, web link, account access and first-order guidance under the supplier brand.
Check whether customers place usable orders and where staff still need to intervene.
Invite the next group only after the previous group has stable adoption and support patterns.
A buyer builds the order from the products, prices and history available to their account. When they press submit, rollout across early adopter accounts, iOS ordering, Android ordering and web continuity stay with the order, so the supplier can check it without retyping a call, email or message.
The supplier team receives one order record with rollout across early adopter accounts, iOS ordering, Android ordering and web continuity. Staff can check exceptions before picking, delivery or invoice preparation begins.
Sending the link does not prove customers have changed habit.
Porosi rollout thinking starts from customer groups and order behaviour.
Support can fall back into manual orders if the plan is vague.
The rollout can focus on helping customers place usable first orders.
Submitted orders still need to be useful to operations.
Staff see customer, product and delivery details in the dashboard.
Use each wave to learn which customers adopt quickly, which need web ordering and which require account-team help.
Start with customers that already repeat familiar products often.
Bring in customers with more users, larger baskets or more questions.
Reduce manual channels only after app and web ordering are working for the account base.
Different customers order in different ways, so a practical rollout starts with likely adopters and support-heavy accounts before expanding to the full customer base.
A clear reason to switch from calls, email or WhatsApp. Fast access to usual products and agreed prices.
Visibility over who has been invited and who is ordering. A way to support first orders without rebuilding them manually.
Yes. The customer-facing iOS and Android apps carry the supplier name, icon, colours and ordering experience, connected to the supplier's own customer accounts and Porosi tenant.
Bring examples of mobile-ready accounts, office-led buyers and support-heavy customers so the launch plan is practical.