Start with one buyer
Use a real customer that already orders repeatedly and has a reason to stop calling, emailing or sending WhatsApp lists.
Customer Ordering App for Wholesalers
A customer app for wholesalers must protect account control.
Give repeat customers a branded ordering route while products, prices, users, support questions and submitted orders stay under supplier control.
Example order
Customer app control
-
01
Customer user signs in
-
02
Account products visible
-
03
Support note captured
-
04
Staff review starts
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
App route
Keep customer convenience tied to supplier control.
The customer app must reduce routine calls and messages while preserving the account rules that make wholesale ordering different from retail checkout.
Load customer details
Check products, favourites, price list, delivery notes, users and order history before rollout.
Check web fallback
Confirm office-led buyers can use the browser route without splitting the order record from mobile users.
Follow staff review
Inspect what the order desk sees before fulfilment, delivery planning or finance work starts.
One order, two perspectives
The app only matters if customers use it and staff trust what arrives.
A buyer builds the order from the products, prices and history available to their account. When they press submit, customer users, account products, agreed prices and favourites stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Trade buyers need
- A simple route back to usual products.
- Account-specific prices and order history before submission.
- Support for notes and questions without losing order structure.
Supplier side
Supplier teams need
- Submitted orders with products, quantities, notes, customer and delivery details attached.
- A review step for changed lines, exceptions and account questions before picking, delivery or invoicing depends on the order.
- A rollout plan that measures real adoption instead of assuming downloads equal changed ordering habits.
What the supplier receives
What matters in app ordering: habit change and order quality.
The supplier team receives one order record with customer users, account products, agreed prices and favourites. Staff can check exceptions before picking, delivery or invoice preparation begins.
Buyer habit
Manual channels
Customers default to phone, WhatsApp, email or spreadsheets when the order is urgent.
Supplier-owned app
Customers repeat usual products under the supplier brand with web fallback when needed.
Account control
Generic checkout
Products, prices and users need cleanup after submission.
Account-aware route
Catalogue, price list, delivery notes and customer roles are attached before review.
Operations
Unstructured order
Staff still interpret shorthand before picking, delivery or invoice work.
Reviewed order
The dashboard gives staff cleaner detail before the order moves downstream.
Rollout
Launch the app with accounts that reveal adoption risk.
Use a small group that includes fast mobile buyers, office-led buyers and one messy manual-order account.
Invite likely adopters
Start with customers that order often enough for favourites and order history to matter.
Watch support questions
Track login confusion, missing products, price questions, delivery notes and manual-channel fallback.
Score order quality
Compare calls avoided, corrections, repeat app orders, web orders and staff review time after the first wave.
FAQ
Frequently asked questions about Customer Ordering App for Wholesalers
How would Customer Ordering App for Wholesalers work for a regular customer?
The customer app must reduce routine calls and messages while preserving the account rules that make wholesale ordering different from retail checkout.
What can buyers do with customer ordering app?
A simple route back to usual products. Account-specific prices and order history before submission.
What does the supplier team receive from customer ordering app?
Submitted orders with products, quantities, notes, customer and delivery details attached. A review step for changed lines, exceptions and account questions before picking, delivery or invoicing depends on the order.
Are Porosi mobile apps fully white-label?
Yes. The customer-facing iOS and Android apps carry the supplier name, icon, colours and ordering experience, connected to the supplier's own customer accounts and Porosi tenant.
See it with your own accounts
See a customer ordering app using your real account rules.
Use one current customer account, usual products, account prices, delivery notes and a recent awkward order to show the app against real work.