Make receipt visible
Give the supplier team and customer a shared record of the submitted order.
Connect customer reassurance with order review, status visibility, customer details and invoice-ready next step.
Order submitted
Team reviews context
Customer sees progress
Invoice preparation is clearer
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
A customer can be reassured that an order is in the workflow without assuming every product, quantity or delivery detail is already approved.
Give the supplier team and customer a shared record of the submitted order.
Separate submitted, accepted and invoiced progress so the meaning stays clear.
Changed quantities and notes must not disappear behind a tidy confirmation label.
Order status must make invoice preparation easier when the review is complete.
A buyer builds the order from the products, prices and history available to their account. When they press submit, order submission, accepted status, customer notifications and buyer notes stay with the order, so the supplier can check it without retyping a call, email or message.
The supplier team receives one order record with order submission, accepted status, customer notifications and buyer notes. Staff can check exceptions before picking, delivery or invoice preparation begins.
Customers ask the office for basic receipt confirmation.
The order exists in the app, portal and supplier workflow.
Staff cannot tell whether review, fulfilment or finance is next.
The order state supports the next action.
Confirmation lives away from the order detail.
Confirmation, notes and order lines stay together.
Use customers who send follow-up messages after ordering, plus one real order desk example.
List what customers ask after submitting an order.
Submit, review and update status using real product and delivery detail.
See which questions status context answers and which still need staff contact.
A customer can be reassured that an order is in the workflow without assuming every product, quantity or delivery detail is already approved.
A clear signal that the order has been received. Order history and status context under the supplier brand.
Submitted orders ready for review. Accepted and invoiced states that mean something operationally.
Use customers who send follow-up messages after ordering, plus one real order desk example.
Bring the follow-up questions your team gets after customers submit orders.