Make submitted orders visible
Show new app, web and assisted orders as a queue the supplier team can review.
Order Status Software for Wholesalers
Show order status in a way that helps staff decide the next action.
Use submitted, accepted, invoiced, paid, cancelled and pending-review context to keep customer orders visible without treating a status badge as the whole workflow.
Example order
Order status control flow
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01
Order submitted
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02
Staff reviews status
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03
Exceptions remain visible
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04
Next action is clearer
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Status route
Order status must guide the order desk without hiding the details.
Wholesale teams need to know where each customer order sits, but status is only useful when the underlying product, price, quantity and note context is still easy to inspect.
Use status as a signal
Accepted, invoiced, paid and cancelled labels must tell staff what has happened without burying the order detail.
Hold uncertain orders
Pending edits, unclear notes and exception-heavy orders must stay reviewable before the next team relies on them.
Connect finance context
Status must help finance understand what is ready for invoice work while leaving staff judgement in place.
One order, two perspectives
A status workflow works best when the team can see both state and substance.
A buyer builds the order from the products, prices and history available to their account. When they press submit, submitted orders, accepted orders, invoiced orders and paid orders stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Customers need
- Confidence that submitted orders are received by the supplier.
- A clear route for repeat orders, notes and order history.
- Supplier support when an order needs a change or follow-up.
Supplier side
Supplier teams need
- A visible queue of submitted, accepted, invoiced, paid and cancelled orders.
- Status filters that do not hide changed lines, notes or finance questions.
- Cleaner next step from review into fulfilment and invoice preparation.
What the supplier receives
What matters in order status tools: whether the status changes action.
The supplier team receives one order record with submitted orders, accepted orders, invoiced orders and paid orders. Staff can check exceptions before picking, delivery or invoice preparation begins.
Visibility
Static badge
The label exists but staff still search for context.
Actionable status
The status sits beside customer, product, price and note detail.
Exceptions
Status hides risk
Unclear orders look tidy because they have a label.
Review remains visible
Pending edits and unusual detail stay available for staff checks.
Next step
Team confusion
Operations and finance ask whether the order is ready.
Clearer next step
Status and context help staff decide what must happen next.
Rollout
Start status workflow testing with real submitted orders.
Use current customer orders at different states so the team can judge whether status visibility reduces follow-up and uncertainty.
Use each state
Include submitted, accepted, invoiced, paid and cancelled examples where possible.
Add changed orders
Check whether pending edits and notes remain visible beside status labels.
Review downstream questions
Ask what fulfilment and finance can trust from the status view.
FAQ
Frequently asked questions about Order Status Software for Wholesalers
How would Order Status Software for Wholesalers work for a regular customer?
Wholesale teams need to know where each customer order sits, but status is only useful when the underlying product, price, quantity and note context is still easy to inspect.
What can buyers do with order status for wholesalers?
Confidence that submitted orders are received by the supplier. A clear route for repeat orders, notes and order history.
What does the supplier team receive from order status for wholesalers?
A visible queue of submitted, accepted, invoiced, paid and cancelled orders. Status filters that do not hide changed lines, notes or finance questions.
How does Porosi start a rollout?
Use current customer orders at different states so the team can judge whether status visibility reduces follow-up and uncertainty.
See it with your own accounts
Check order status visibility against your real order queue.
Bring submitted, accepted, invoiced and changed orders so the demo shows whether status helps the team act.