Recognise the customer
Start from the trade account, not a public catalogue assumption.
Move price confidence into the app and web ordering flow so buyers do not need to call the office before every routine basket.
Customer account recognised
Product range visible
Agreed prices shown
Staff review order
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
The order is easier to trust when the buyer sees account prices and the supplier team can still inspect unusual lines before fulfilment or invoicing.
Start from the trade account, not a public catalogue assumption.
Keep account product visibility and usual lines close to the price decision.
Let the buyer order with the price context the supplier already manages.
Give the order desk and finance team a cleaner record to check before picking, delivery or invoicing.
A buyer builds the order from the products, prices and history available to their account. When they press submit, customer-specific price tiers, account product visibility, usual items and delivery details stay with the order, so the supplier can check it without retyping a call, email or message.
The supplier team receives one order record with customer-specific price tiers, account product visibility, usual items and delivery details. Staff can check exceptions before picking, delivery or invoice preparation begins.
The buyer wonders whether the visible price applies to them.
The order starts with customer-specific context.
Staff spend time confirming routine prices before orders are placed.
Buyers can submit with the current customer details visible.
Price questions appear after the order is already operational.
Staff can check the order before invoice preparation.
Use customers with different tiers, products and order habits so the test reflects the commercial work your team already handles.
Pick one simple account, one negotiated account and one account with unusual product access.
Use the products, units and delivery notes those customers normally order.
Check whether staff see the price and product context they need.
The order is easier to trust when the buyer sees account prices and the supplier team can still inspect unusual lines before fulfilment or invoicing.
Their account products and prices visible in the ordering route. A repeat basket that does not require another price-confirmation call.
Fewer wrong-price disputes arriving after submission. Customer details visible beside every order line.
Use customers with different tiers, products and order habits so the test reflects the commercial work your team already handles.
Bring price tiers, account products and examples of price disputes your team wants to remove from the order day.