Start from the customer
Use the account relationship, products and pricing that staff already know.
Sales Rep Ordering App for Wholesalers
A rep-assisted ordering route that still lands as clean supplier workflow.
Help reps and staff support customers without turning visits, calls or trade-show notes into another manual order channel.
Example order
Rep-assisted basket
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01
Rep selects customer
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02
Account range checked
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03
Order notes captured
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04
Office reviews submission
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Rep route
Use assisted ordering without creating more retyping.
Sales rep ordering is useful when the basket is tied to a customer account and reaches the supplier team as a structured order.
Build the basket with context
Capture quantities, delivery detail and order notes while the customer is being supported.
Keep review visible
Send the assisted order into the same supplier workflow as customer-submitted orders.
Reduce office cleanup
Avoid turning rep notes, calls or visit follow-up into another manual entry queue.
One order, two perspectives
Rep support must improve service without hiding operational detail.
A buyer builds the order from the products, prices and history available to their account. When they press submit, rep-assisted customer ordering, account products, customer-specific prices and order notes stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Customers and reps need
- A practical way to build orders while discussing account needs.
- Customer-specific products and prices visible before submission.
- Order notes that travel with the basket.
Supplier side
Supplier teams need
- A structured order rather than loose rep notes.
- Customer and delivery details visible during review.
- A workflow that connects assisted orders with app and web ordering.
What the supplier receives
What matters in sales rep ordering: the order the office receives.
The supplier team receives one order record with rep-assisted customer ordering, account products, customer-specific prices and order notes. Staff can check exceptions before picking, delivery or invoice preparation begins.
Customer context
Notebook or message
Staff reconstruct the account and basket later.
Account-aware basket
The assisted order starts from the customer relationship.
Order notes
Separate follow-up
Important details can be missed or retyped.
Captured with basket
Notes travel with the submitted order for review.
Staff next step
Manual entry
The office turns the rep interaction into an order.
Dashboard review
The team reviews a structured submission before fulfilment.
Rollout
Start with reps who already create order admin.
Use customer visits, calls or trade-show ordering examples that currently require office follow-up.
Pick assisted orders
Choose orders where reps or account managers help customers today.
Use real account rules
Apply actual products, prices, delivery details and notes.
Follow office review
Check whether staff receive enough context to avoid rebuilding the order.
FAQ
Frequently asked questions about Sales Rep Ordering App for Wholesalers
How would Sales Rep Ordering App for Wholesalers work for a regular customer?
Sales rep ordering is useful when the basket is tied to a customer account and reaches the supplier team as a structured order.
What can buyers do with sales rep ordering?
A practical way to build orders while discussing account needs. Customer-specific products and prices visible before submission.
What does the supplier team receive from sales rep ordering?
A structured order rather than loose rep notes. Customer and delivery details visible during review.
Are Porosi mobile apps fully white-label?
Yes. The customer-facing iOS and Android apps carry the supplier name, icon, colours and ordering experience, connected to the supplier's own customer accounts and Porosi tenant.
See it with your own accounts
See rep-assisted ordering with your customer accounts.
Bring examples from reps, calls or account support so the demo follows the full next step.