Start with one buyer
Use a real customer that already orders repeatedly and has a reason to stop calling, emailing or sending WhatsApp lists.
Wholesale Customer Ordering App
Give wholesale customers a faster way to order from you.
Keep regular buyers in your branded app and web route while account prices, usual products, support questions and staff review stay connected.
Example order
Wholesale customer order path
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01
Customer opens app
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02
Usual basket rebuilt
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03
Delivery note added
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04
Order desk reviews
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
App route
Customer convenience must still protect supplier control.
A wholesale customer app works when the buyer can repeat a real order quickly and the supplier team still receives product, price, delivery and customer details.
Load customer details
Check products, favourites, price list, delivery notes, users and order history before rollout.
Check web fallback
Confirm office-led buyers can use the browser route without splitting the order record from mobile users.
Follow staff review
Inspect what the order desk sees before fulfilment, delivery planning or finance work starts.
One order, two perspectives
The app only matters if customers use it and staff trust what arrives.
A buyer builds the order from the products, prices and history available to their account. When they press submit, customer app orders, web fallback, usual products and account prices stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Trade buyers need
- A familiar supplier-branded route for routine orders.
- Usual products, previous orders and agreed prices visible before checkout.
- A web fallback when the order is larger or office-led.
Supplier side
Supplier teams need
- Submitted orders with products, quantities, notes, customer and delivery details attached.
- A review step for changed lines, exceptions and account questions before picking, delivery or invoicing depends on the order.
- A rollout plan that measures real adoption instead of assuming downloads equal changed ordering habits.
What the supplier receives
What matters in app ordering: habit change and order quality.
The supplier team receives one order record with customer app orders, web fallback, usual products and account prices. Staff can check exceptions before picking, delivery or invoice preparation begins.
Buyer habit
Manual channels
Customers default to phone, WhatsApp, email or spreadsheets when the order is urgent.
Supplier-owned app
Customers repeat usual products under the supplier brand with web fallback when needed.
Account control
Generic checkout
Products, prices and users need cleanup after submission.
Account-aware route
Catalogue, price list, delivery notes and customer roles are attached before review.
Operations
Unstructured order
Staff still interpret shorthand before picking, delivery or invoice work.
Reviewed order
The dashboard gives staff cleaner detail before the order moves downstream.
Rollout
Launch the app with accounts that reveal adoption risk.
Use a small group that includes fast mobile buyers, office-led buyers and one messy manual-order account.
Invite likely adopters
Start with customers that order often enough for favourites and order history to matter.
Watch support questions
Track login confusion, missing products, price questions, delivery notes and manual-channel fallback.
Score order quality
Compare calls avoided, corrections, repeat app orders, web orders and staff review time after the first wave.
FAQ
Frequently asked questions about Wholesale Customer Ordering App
How would Wholesale Customer Ordering App work for a regular customer?
A wholesale customer app works when the buyer can repeat a real order quickly and the supplier team still receives product, price, delivery and customer details.
What can buyers do with wholesale customer app?
A familiar supplier-branded route for routine orders. Usual products, previous orders and agreed prices visible before checkout.
What does the supplier team receive from wholesale customer app?
Submitted orders with products, quantities, notes, customer and delivery details attached. A review step for changed lines, exceptions and account questions before picking, delivery or invoicing depends on the order.
Are Porosi mobile apps fully white-label?
Yes. The customer-facing iOS and Android apps carry the supplier name, icon, colours and ordering experience, connected to the supplier's own customer accounts and Porosi tenant.
See it with your own accounts
Check a wholesale customer app with your busiest accounts.
Use one current customer account, usual products, account prices, delivery notes and a recent awkward order to show the app against real work.