Move repeat buying
Give regular customers a branded app and web route for usual products.
Wholesale Order Automation Software
Automate wholesale ordering around your customers, not a generic checkout.
Move repeat orders into branded app and web workflows, then use automation to reduce the manual channels that remain.
Example order
Channel control map
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01
Repeat buyers self-serve
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02
Manual orders become structured
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03
Staff review exceptions
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04
Finance receives cleaner data
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Automation route
Wholesale automation starts before the order reaches finance.
The first capture point decides how much cleanup remains. Supplier-owned ordering and reviewable drafts create cleaner data before fulfilment and invoice preparation.
Automate residual channels
Use draft creation for emails, messages, voicemails and PDFs that still arrive manually.
Protect account rules
Keep customer-specific products, prices, units and delivery details attached to the order.
Review operationally
Let staff approve, correct and prioritise orders before picking, delivery or invoicing begins.
One order, two perspectives
Wholesale automation has to serve both buyer habit and supplier workflow.
A buyer builds the order from the products, prices and history available to their account. When they press submit, repeat app and web orders, manual message cleanup, account-specific prices and delivery cut-offs stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Trade customers need
- A route faster than sending the same list again.
- Order history, usual products and account prices.
- Support for exceptions without slowing routine orders.
Supplier side
Supplier teams need
- Less admin across phone, email and message channels.
- A structured queue with the customer and buyer already identified.
- Cleaner information before picking, delivery and invoicing.
What the supplier receives
What matters in wholesale order automation: what changes across the whole order day.
The supplier team receives one order record with repeat app and web orders, manual message cleanup, account-specific prices and delivery cut-offs. Staff can check exceptions before picking, delivery or invoice preparation begins.
Buyer habit
Manual default
Customers rely on staff to rebuild routine orders.
Supplier-owned self-service
Repeat customers submit structured orders under the supplier brand.
Manual residue
Inbox backlog
The channels that remain still require retyping.
AI-assisted drafts
Manual inputs can become drafts for staff review.
Operations
Disconnected tools
Capture, fulfilment and finance each repair the order.
Connected workflow
Order details travels from capture into review and next step.
Rollout
Automate the repeatable work first.
Start where buyer habits are predictable and the order desk can quickly tell whether automation is removing real work.
Segment order channels
Separate app-ready repeat buyers from customers that still need manual-channel support.
Model account rules
Use real price lists, product access and delivery expectations.
Track manual work
Measure fewer calls, messages, retyped orders and finance corrections.
FAQ
Frequently asked questions about Wholesale Order Automation Software
How would Wholesale Order Automation Software work for a regular customer?
The first capture point decides how much cleanup remains. Supplier-owned ordering and reviewable drafts create cleaner data before fulfilment and invoice preparation.
What can buyers do with wholesale order automation?
A route faster than sending the same list again. Order history, usual products and account prices.
What does the supplier team receive from wholesale order automation?
Less admin across phone, email and message channels. A structured queue with the customer and buyer already identified.
Does automation remove staff approval?
No. Automated capture creates a clearer draft or order route; supplier staff retain the checkpoint for uncertain products, quantities, prices and delivery instructions.
See it with your own accounts
Build a wholesale order automation plan around real accounts.
Bring customer groups, current channels and the manual work your team wants to remove first.