Surface usual products
Help customers reorder familiar products without searching from scratch.
Customer Ordering Platform
A customer ordering platform for repeat buyers who know what they need.
Give regular customers branded app and web ordering for usual products, account prices, order history, delivery notes and staff review.
Example order
Customer ordering platform flow
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01
Customer opens usuals
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02
Quantities changed
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03
Delivery note added
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04
Staff review begins
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Customer platform
Customer ordering must reduce repeat admin without losing service context.
Regular buyers need speed, but suppliers still need every submitted order to carry customer, product, price and delivery detail.
Respect account prices
Keep products and agreed prices tied to the customer relationship.
Capture practical notes
Let buyers add delivery expectations, substitutions and support questions in context.
Review before next step
Give staff a clean order record before fulfilment or finance work begins.
One order, two perspectives
Customer ordering must make repeat buying cleaner for both sides.
A buyer builds the order from the products, prices and history available to their account. When they press submit, customer app ordering, web ordering, usual products and agreed prices stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Customers need
- A fast app or browser route for routine orders.
- Familiar products, agreed prices and order history.
- Confidence that notes and exceptions reach the supplier team.
Supplier side
Supplier teams need
- Cleaner customer orders from regular accounts.
- Less retyping from calls, emails and spreadsheets.
- A review step for changed quantities, notes and delivery details.
What the supplier receives
What matters in customer ordering platforms: repeat-order clarity.
The supplier team receives one order record with customer app ordering, web ordering, usual products and agreed prices. Staff can check exceptions before picking, delivery or invoice preparation begins.
Repeat buying
Blank order
Customers rebuild familiar baskets manually.
Usual products
Known products and history speed up ordering.
Account trust
Generic price
Buyers may call to confirm terms.
Account pricing
The ordering route reflects the customer relationship.
Support
Self-service only
Exceptions can disappear.
Staff review
Notes and questions stay attached to the order.
Rollout
Start with customers that order the same core lines.
Use repeat accounts where usual products, correct account pricing and support notes matter every week.
Pick repeat customers
Use accounts with recognisable ordering patterns.
Rebuild a usual order
Change quantities and add delivery notes in the app or web flow.
Review staff cleanup
Check whether the order arrives clearer than the current manual channel.
FAQ
Frequently asked questions about Customer Ordering Platform
How would Customer Ordering Platform work for a regular customer?
Regular buyers need speed, but suppliers still need every submitted order to carry customer, product, price and delivery detail.
What can buyers do with customer ordering platform?
A fast app or browser route for routine orders. Familiar products, agreed prices and order history.
What does the supplier team receive from customer ordering platform?
Cleaner customer orders from regular accounts. Less retyping from calls, emails and spreadsheets.
How does Porosi start a rollout?
Use repeat accounts where usual products, correct account pricing and support notes matter every week.
See it with your own accounts
Check customer ordering with a repeat account.
Use a regular account, its usual products, account prices and the notes your team normally chases.