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Customer Ordering Platform for Wholesalers

A customer ordering platform for regular wholesale buyers.

Give repeat customers branded app and web ordering for usual products, account prices, order history, delivery notes and staff review.

Branded Porosi buyer app home screen for wholesalers giving regular customers a supplier-owned ordering platform for repeat buying
Customer route
Porosi supplier dashboard showing wholesale orders
Porosi customer order screen for wholesalers giving regular customers a supplier-owned ordering platform for repeat buying
Example order Repeat buyer ordering flow
  1. 01

    Customer opens usuals

  2. 02

    Quantities changed

  3. 03

    Delivery note added

  4. 04

    Staff review begins

Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.

Customer platform

Customer ordering must make repeat buying easier without losing service context.

Regular buyers need speed, but suppliers still need every submitted order to carry customer, product, price and delivery details.

01

Surface usual products

Help customers reorder familiar products without searching from scratch.

02

Respect account prices

Keep products and agreed prices tied to the customer relationship.

03

Capture practical notes

Let buyers add delivery expectations, substitutions and support questions in context.

04

Review before next step

Give staff a clean order record before fulfilment or finance work begins.

One order, two perspectives

Customer ordering must reduce repeat admin for both sides.

A buyer builds the order from the products, prices and history available to their account. When they press submit, customer app and web ordering, usual products, agreed prices and order history stay with the order, so the supplier can check it without retyping a call, email or message.

Customer side

Customers need

  • A fast app or browser route for routine wholesale orders.
  • Familiar products, agreed prices and order history.
  • Confidence that notes and exceptions reach the supplier team.
Supplier side

Supplier teams need

  • Cleaner customer orders from regular accounts.
  • Less retyping from calls, emails and spreadsheets.
  • A review step for changed quantities, notes and delivery details.
What the supplier receives

What matters in customer ordering platforms: repeat-order clarity.

The supplier team receives one order record with customer app and web ordering, usual products, agreed prices and order history. Staff can check exceptions before picking, delivery or invoice preparation begins.

Repeat buying
Blank order

Customers rebuild familiar baskets manually.

Usual products

Known products and history speed up ordering.

Account trust
Generic price

Buyers may call to confirm terms.

Account pricing

The ordering route reflects the customer relationship.

Support
Self-service only

Exceptions can disappear.

Staff review

Notes and questions stay attached to the order.

Rollout

Start with customers that order the same core lines.

Use repeat accounts where usual products, correct account pricing and support notes matter every week.

01

Pick repeat customers

Use accounts with recognisable ordering patterns.

02

Rebuild a usual order

Change quantities and add delivery notes in the app or web flow.

03

Review staff cleanup

Check whether the order arrives clearer than the current manual channel.

FAQ

Frequently asked questions about Customer Ordering Platform for Wholesalers

How would Customer Ordering Platform for Wholesalers work for a regular customer?

Regular buyers need speed, but suppliers still need every submitted order to carry customer, product, price and delivery details.

What can buyers do with customer ordering platform?

A fast app or browser route for routine wholesale orders. Familiar products, agreed prices and order history.

What does the supplier team receive from customer ordering platform?

Cleaner customer orders from regular accounts. Less retyping from calls, emails and spreadsheets.

How does Porosi start a rollout?

Use repeat accounts where usual products, correct account pricing and support notes matter every week.

See it with your own accounts

Check a wholesaler ordering platform with a repeat account.

Use a regular account, its usual products, account prices and the notes your team normally chases.