Approve customer access
Keep ordering focused on known accounts and buyer users.
Trade Customer Ordering Platform
Private ordering for approved trade customers.
Give trade customers branded app and web access to their products, agreed prices, order history, delivery notes and supplier review.
Example order
Trade customer ordering flow
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01
Trade customer signs in
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02
Private range opens
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03
Order history reused
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04
Supplier review begins
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Trade customer platform
Trade customer ordering must start from approved customer details.
Approved buyers need a faster way to reorder, but suppliers still need access, product visibility, account prices and delivery notes controlled before staff act on the order.
Show account products
Use private ranges, agreed prices and previous orders.
Support repeat buying
Let trade customers rebuild regular baskets and add practical notes.
Keep staff review active
Route submitted orders into dashboard review with the customer and buyer already identified.
One order, two perspectives
Trade customer ordering works when buyers get a fast route without losing supplier control.
A buyer builds the order from the products, prices and history available to their account. When they press submit, approved trade customer access, app and web ordering, private products and agreed prices stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Trade customers need
- Private app and web access under the supplier name.
- Correct products, prices and order history.
- A practical way to add notes without falling back to email.
Supplier side
Supplier teams need
- Account-aware orders instead of generic carts.
- Visibility over notes and changed quantities.
- A review step before fulfilment or invoice preparation.
What the supplier receives
What matters in trade customer platforms: access and next step control.
The supplier team receives one order record with approved trade customer access, app and web ordering, private products and agreed prices. Staff can check exceptions before picking, delivery or invoice preparation begins.
Access
Open ordering
Trade rules are handled later.
Approved customer route
Access and visibility are shaped before ordering.
Pricing
Support query
Customers may call to confirm terms.
Account prices
Correct account pricing is built into the route.
Workflow
Checkout endpoint
Staff still reconstruct context.
Supplier review
Submitted orders arrive with account detail.
Rollout
Launch trade customer ordering with accounts that have real rules.
Use customers with different users, product ranges and price terms so the platform proves private account control.
Map buyer users
Check who places, amends and queries orders.
Check private ranges
Use account products and agreed prices.
Review exceptions
Confirm staff can see notes and act before next step.
FAQ
Frequently asked questions about Trade Customer Ordering Platform
How would Trade Customer Ordering Platform work for a regular customer?
Approved buyers need a faster way to reorder, but suppliers still need access, product visibility, account prices and delivery notes controlled before staff act on the order.
What can buyers do with trade customer platform?
Private app and web access under the supplier name. Correct products, prices and order history.
What does the supplier team receive from trade customer platform?
Account-aware orders instead of generic carts. Visibility over notes and changed quantities.
How does Porosi start a rollout?
Use customers with different users, product ranges and price terms so the platform proves private account control.
See it with your own accounts
Map trade customer ordering around your account rules.
Bring approved accounts, buyer users, private products and the order review your team needs.