Start with known accounts
Open ordering for customers the supplier is ready to support online.
Wholesale Account User Management
Control who can order for each wholesale customer account.
Move customer teams into app and portal ordering with invited users, approval status, account products and reviewable submitted orders.
Example order
Account user management
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01
Customer user invited
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02
Access checked
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03
Order submitted
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04
Staff review customer details
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Account-user route
Account user management must protect access before orders create work.
Online ordering grows faster when suppliers can invite the right users without opening every account to everyone.
Invite accountable users
Give buyer access to the people responsible for placing orders.
Keep account rules visible
Products, prices, history and notes must stay tied to the customer account.
Review the result
Inspect first orders before access is widened to more users or accounts.
One order, two perspectives
Good account access reduces risk and makes ordering easier at the same time.
A buyer builds the order from the products, prices and history available to their account. When they press submit, customer user invites, approval status, account permissions and account products stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Customer admins need
- A clear route for the people who must order.
- Confidence that the account view is right.
- A way to repeat baskets without sharing a password.
Supplier side
Supplier admins need
- Control over customer access before orders are placed.
- Visibility over pending or approved account users.
- Cleaner order details before operations or invoice preparation.
What the supplier receives
What matters in account user management: access quality.
The supplier team receives one order record with customer user invites, approval status, account permissions and account products. Staff can check exceptions before picking, delivery or invoice preparation begins.
Access control
Informal sharing
The customer passes around one login.
Managed users
The supplier can see and control account users.
Customer view
Generic catalogue
Every buyer starts from the same view.
Customer details
The user orders from the account's products and prices.
Staff outcome
Identity questions
The office has to ask who ordered and why.
Accountable order
Submitted baskets carry buyer and account signals.
Rollout
Begin with accounts where shared ordering already causes questions.
Use customer examples where multiple people ask the supplier about products, delivery notes or order status.
Review current users
List who orders today and who must have account access.
Set up access
Invite the users needed for the first online ordering wave.
Check first baskets
Inspect buyer identity, account products and staff review after submission.
FAQ
Frequently asked questions about Wholesale Account User Management
How would Wholesale Account User Management work for a regular customer?
Online ordering grows faster when suppliers can invite the right users without opening every account to everyone.
What can buyers do with wholesale account users?
A clear route for the people who must order. Confidence that the account view is right.
What does the supplier team receive from wholesale account users?
Control over customer access before orders are placed. Visibility over pending or approved account users.
How does Porosi start a rollout?
Use customer examples where multiple people ask the supplier about products, delivery notes or order status.
See it with your own accounts
Review wholesale account access against a real customer team.
Bring a customer account, current ordering contacts and a recent basket so the access model can be tested properly.