Start with approved accounts
Keep portal access connected to customers the supplier already serves.
Wholesale Customer Ordering Portal
Give trade customers a private ordering portal under your brand.
Move regular account orders into a supplier-owned portal with account products, agreed prices, order history, delivery notes and staff review.
Example order
Wholesale customer portal flow
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01
Approved customer enters
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02
Usual products loaded
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03
Order note added
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04
Supplier reviews detail
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Customer portal route
Wholesale customer portal value comes from buyer speed plus staff confidence.
Customers need a faster route to regular orders, while the supplier needs customer details that survives checkout.
Show usual products
Bring favourites, history and account ranges into the buyer's ordering path.
Keep prices visible
Let buyers order with the agreed price context they expect for their account.
Route into review
Send submitted baskets to staff with customer, product, note and delivery detail attached.
One order, two perspectives
The portal must make ordering easier without making the office trust less.
A buyer builds the order from the products, prices and history available to their account. When they press submit, approved customer login, account-specific products, agreed prices and order history stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Trade customers need
- A supplier-branded browser route for regular account ordering.
- Products, prices and order history that match the customer relationship.
- A simple way to adjust quantities and add delivery notes.
Supplier side
Supplier teams need
- Cleaner account and product context before fulfilment.
- Fewer calls about usual products, notes and delivery dates.
- A review path for changed quantities and support-heavy orders.
What the supplier receives
What matters in a wholesale customer ordering portal: repeat-order quality.
The supplier team receives one order record with approved customer login, account-specific products, agreed prices and order history. Staff can check exceptions before picking, delivery or invoice preparation begins.
Access
Generic order form
The supplier still has to infer which account rules apply.
Approved customer portal
Ordering starts from the known customer relationship.
Repeat buying
Blank basket
Buyers rebuild routine orders from memory.
Usual-products route
History and familiar products help buyers order faster.
Staff result
Submitted basket only
The office still chases product, note or customer details.
Reviewable order
The dashboard receives customer detail staff can inspect.
Rollout
Launch the portal with one regular account and one changed order.
Use real customer products, prices and delivery notes so the portal proves the operating workflow, not a sample shop.
Pick a repeat customer
Choose an account that already orders often enough to expose routine admin.
Run the usual basket
Submit a normal order with one changed quantity and one delivery note.
Staff review stays visible
Show the supplier team acting without rebuilding the order.
FAQ
Frequently asked questions about Wholesale Customer Ordering Portal
How would Wholesale Customer Ordering Portal work for a regular customer?
Customers need a faster route to regular orders, while the supplier needs customer details that survives checkout.
What can buyers do with wholesale customer portal?
A supplier-branded browser route for regular account ordering. Products, prices and order history that match the customer relationship.
What does the supplier team receive from wholesale customer portal?
Cleaner account and product context before fulfilment. Fewer calls about usual products, notes and delivery dates.
How does Porosi start a rollout?
Use real customer products, prices and delivery notes so the portal proves the operating workflow, not a sample shop.
See it with your own accounts
Review a wholesale customer portal with a real account.
Use one regular customer, their usual basket and the support questions your order desk wants to reduce.