Unify capture routes
Let app, web and assisted orders feed the same supplier workflow.
Order taking software
Wholesale order taking software that gives the office cleaner first orders.
Wholesale order taking software for supplier-owned customer ordering. Move calls, messages, rep notes and customer self-service into a supplier-owned capture workflow with account pricing and review attached. Porosi helps wholesale suppliers replacing scattered order taking across calls, messages, reps and office entry move repeat trade customers out of calls, WhatsApp, email and spreadsheet cleanup into a supplier-branded app and web portal, while product access, account pricing and order review stay under your control.
Workflow scene
Order taking control board
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01
Customer selected
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02
Products and prices checked
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03
Order notes captured
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04
Supplier review starts
See customer self-service orders, staff-assisted baskets, rep-supported orders, account pricing, delivery notes and dashboard review working against your products, prices and customer ordering habits.
Software route
Order taking should reduce retyping before the morning queue builds.
Wholesale order taking software should reduce retyping before it becomes the order desk's morning workload. The first version of a wholesale order should already include customer, product, price, quantity, note and delivery context.
For wholesale order taking software, Porosi is not a consumer marketplace or public retail checkout; it gives trade accounts customer-specific pricing, repeat order history, app and web continuity, and a supplier dashboard your order desk can use on a normal trading day.
Start from the account
Use customer products, prices, history and delivery expectations from the beginning.
Capture notes clearly
Keep exceptions and practical details attached to the basket.
Review centrally
Give staff a structured order before fulfilment or finance work starts.
Buyer and staff fit
Cleaner order taking helps buyers and protects staff time.
Porosi connects supplier-branded app ordering, web ordering and assisted baskets so customers, reps and office staff are not creating separate order channels. Use it when the daily problem is not a prettier form, but orders arriving without the customer, product, price, quantity, delivery and note context staff need to trust. For supplier owners, order desk teams, sales reps, customer support staff, finance teams and regular trade buyers, Porosi keeps familiar products, usual quantities, customer prices and delivery detail in the ordering experience. With customer self-service orders, staff-assisted baskets, rep-supported orders, account pricing, delivery notes and dashboard review, the order arrives with context attached instead of buried in a message thread, voicemail, spreadsheet or handwritten note.
Customers and reps need
- A fast route for routine orders.
- Support when a customer still needs help.
- Confidence that the supplier sees notes and changes.
Order desks need
- Fewer calls and messages to rebuild.
- Account context visible before review.
- One workflow for customer and assisted orders.
Before and after
Judge order taking software by what the office no longer retypes.
Channel
Scattered capture
Orders arrive from calls, messages and notes.
Connected capture
App, web and assisted orders meet in one workflow.
Context
Blank entry
Staff add account rules later.
Account-aware start
Products, prices and history shape the order early.
Handoff
Office rebuild
The first usable order is created by staff.
Reviewable order
Staff check a structured basket instead of recreating it.
Practical rollout
Start with the channels that create the most retyping.
Bring real wholesale order taking software examples into the demo: the awkward quantities, old price-list issues, cutoff reminders, usual baskets and invoice fixes your team deals with today. Use recent calls, message orders and rep-assisted orders to test whether capture becomes cleaner.
A practical rollout for wholesale suppliers replacing scattered order taking across calls, messages, reps and office entry starts with customer self-service orders, staff-assisted baskets, rep-supported orders, account pricing, delivery notes and dashboard review and the customers most likely to adopt first, giving your team a launch path for this workflow before every account is expected to change behaviour.
List order sources
Map calls, WhatsApp, email, POs, rep orders, app orders and web orders.
Choose frequent accounts
Use customers whose order history and prices matter every week.
Check review quality
Compare the captured order with what staff currently have to rebuild.
Keep comparing
Look at the surrounding workflow before you choose software.
FAQ
Wholesale Order Taking Software questions.
What makes Porosi useful for wholesale suppliers replacing scattered order taking across calls, messages, reps and office entry?
Porosi gives wholesale suppliers replacing scattered order taking across calls, messages, reps and office entry a supplier-owned route for app and web ordering. It supports customer self-service orders, staff-assisted baskets, rep-supported orders, account pricing, delivery notes and dashboard review, while keeping orders attached to account context and supplier dashboard review.
Is Porosi a takeaway marketplace or consumer ordering app?
For wholesale order taking software, Porosi is not a consumer takeaway marketplace; it is built for wholesale suppliers that sell to trade customer accounts and need ordering under their own brand.
Can customers use both app and web ordering?
Yes. Supplier owners, order desk teams, sales reps, customer support staff, finance teams and regular trade buyers can use the route that fits the order, whether that is a branded mobile app for quick repeat buying or a web portal for larger desktop orders.
What makes a Porosi demo useful?
Bring real wholesale order taking software products, prices, delivery notes, usual order history and the customer accounts you want to move online first, so the demo shows how Porosi fits your wholesale operation rather than a generic sample catalogue.
Does Porosi replace every manual order channel immediately?
No. A production rollout for wholesale order taking software usually moves routine repeat orders online first, then leaves staff free to handle exceptions, customer service, substitutions and complex account questions.
Supplier-owned rollout
Show wholesale order taking software against your current workflow.
Bring real order examples and account rules so the capture flow can be judged honestly.