Capture submission
App, portal and assisted orders must enter a visible supplier review queue.
Wholesale Order Confirmation Software
Confirm customer orders without losing the review step.
Give trade buyers clearer order receipt and status context while staff keep submitted, accepted and invoiced orders visible in the supplier workflow.
Example order
Confirmation workflow
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01
Customer submits order
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02
Order appears in review
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03
Status is updated
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04
Invoice-ready context stays visible
Real Porosi product screens. Customers can order on iOS, Android or the web, and submitted orders appear in the supplier dashboard for review.
Confirmation route
Order confirmation must reassure customers and help staff act.
Wholesale customers need to know their order reached the supplier. Supplier teams still need product, price, quantity and note context before the order moves on.
Show status context
Submitted, accepted and invoiced states help customers and staff understand progress.
Keep details attached
Delivery notes, changed quantities and account prices need to stay close to the order record.
Review before next step
Staff must confirm what is ready before fulfilment or finance depends on the order.
One order, two perspectives
A confirmation workflow has to serve the customer and the order desk.
A buyer builds the order from the products, prices and history available to their account. When they press submit, submitted orders, accepted orders, customer notifications and order history stay with the order, so the supplier can check it without retyping a call, email or message.
Customer side
Trade customers need
- Confidence that their submitted order has reached the supplier.
- A place to return to order history and status context.
- A supplier-owned app or portal instead of chasing by phone.
Supplier side
Supplier teams need
- A review queue that shows submitted and accepted orders clearly.
- Status visibility without hiding notes or exceptions.
- Cleaner context before invoice preparation or downstream next step.
What the supplier receives
What matters in order confirmation: what it clarifies after submission.
The supplier team receives one order record with submitted orders, accepted orders, customer notifications and order history. Staff can check exceptions before picking, delivery or invoice preparation begins.
Customer reassurance
Call to check
The buyer still contacts the office to ask if the order arrived.
Visible receipt
The order appears in a clear supplier-owned workflow.
Staff action
Detached email
Confirmation does not help the team review the order.
Review context
Customer, product, price and note detail remain visible.
Next step
Unclear state
Operations and finance ask what has been accepted or invoiced.
Status signal
Status helps the team decide what must happen next.
Rollout
Check confirmation with orders that customers usually chase.
Use accounts that often call or message after submitting orders so the demo proves whether status context reduces follow-up.
Pick a routine order
Start with a normal basket and delivery note.
Add a tricky order
Include a changed quantity, unavailable line or price-sensitive item.
Follow status changes
Check what the customer and staff can understand as the order moves forward.
FAQ
Frequently asked questions about Wholesale Order Confirmation Software
How would Wholesale Order Confirmation Software work for a regular customer?
Wholesale customers need to know their order reached the supplier. Supplier teams still need product, price, quantity and note context before the order moves on.
What can buyers do with wholesale order confirmation?
Confidence that their submitted order has reached the supplier. A place to return to order history and status context.
What does the supplier team receive from wholesale order confirmation?
A review queue that shows submitted and accepted orders clearly. Status visibility without hiding notes or exceptions.
How does Porosi start a rollout?
Use accounts that often call or message after submitting orders so the demo proves whether status context reduces follow-up.
See it with your own accounts
Review order confirmation with your current customer workflow.
Bring a submitted order, a customer follow-up example and the status language your team uses today.